1. Q: Where is your company located? How can I visit there?
A: Our factory is located in guangzhou City, guangdong Province, China. Welcome to visit us.
2. Q: Product quality?
A: 1.We have strict raw material supply control system
2.Good management of production process system
3.Strict testing working-12 hours to 48hours testing machine
3. Q: Technical support?
A: 1.We can offter instructions, photos, videos for buyers' installation and operation of the machine
4. Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. are very welcome.
5. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed in one container.
6. Q: What's the delivery time?
A: It will take about 3-7 days to finish an order. But the exact time is according to actual situation.
7. Q: What is the payment terms?
A: T/T, L/C at sight
8. Q: How does your factory carry out quality control?
A: We attach great importance to quality control.Every part of our products has its own QC.
9. Q: What certificate do you have?
A: We have CCC, CE (EN71, EN14765), SGS, ISO9001 etc. Also we can apply any certificate if you need if the qty is OK.
1.professional service before purchase , fast reply and professional knowledge
2.safety payment way , promise your money safety
3.order processing control and report when order .so client can know detail for order processing
4.strictly quality QC ,we will professional team for QC ,also show detail picture for client checking
5.offer free repair kit for products
6.after shipment ,we will ready all documents and suggest good advise to client for import
7.after sell , keep good contact , sure product using good and give advise for service
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